Privacy Policy.

Air Control Products, Inc. ('Air Control Products,' 'we,' 'us,' or 'our') operates aircntrl.com (the 'Site'). This Privacy Policy describes the information we may collect when you visit the Site, request information or a quote, communicate with us, or otherwise interact with our products, project support, or services, and explains how we may use and disclose that information.

Information We May Collect

Information You Provide to Us

Depending on how you interact with us, we may collect information you choose to provide, including:

• Contact information, such as your name, company name, job title, business or mailing address, phone number, and email address.
• Project and transaction information, such as quote requests, product or equipment needs, specifications, project details, order-related information, and service or support requests.
• Communications you send to us through contact forms, email, telephone, live chat, or other communication tools.
• Marketing preferences and other information you voluntarily provide to us.

Information Collected Automatically

When you visit the Site, we and service providers acting on our behalf may automatically collect information such as your IP address, browser type, device type, operating system, referring website, pages viewed, links clicked, approximate location derived from your IP address, and dates or times of visits.

Cookies, Analytics, Advertising, and Similar Technologies

The Site may use cookies, pixels, web beacons, tags, and similar technologies to operate the Site, remember preferences, understand Site usage, improve performance, measure marketing activity, and support communications with visitors.

We may use any or all of the following types of tools, depending on the technologies installed on the Site from time to time: Google Analytics, Meta/Facebook Pixel, Google Ads conversion tracking, live chat software, scheduling software, customer relationship management tools, and similar analytics, advertising, communication, and website-functionality technologies. These providers may collect or receive information from the Site and may process that information under their own terms and privacy policies.

How We May Use Information

We may use information we collect to:

• Respond to inquiries, quote requests, product questions, and project or service requests.
• Provide product information, equipment-selection assistance, project collaboration, technical or application support, and related services.
• Process and administer quotes, orders, projects, deliveries, warranty inquiries, and other business transactions.
• Communicate with you about quotes, orders, projects, meetings, appointments, and follow-ups.
• Operate, maintain, secure, troubleshoot, personalize, and improve the Site and our business operations.
• Measure Site traffic, advertising performance, and marketing effectiveness.
• Send marketing or informational communications where permitted by law and consistent with your preferences.
• Detect or prevent fraud, misuse, security incidents, or other unlawful activity.
• Comply with legal, regulatory, contractual, and recordkeeping obligations.

How We May Disclose Information

We may disclose information as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Website hosting, information technology, cloud storage, customer relationship management, communications, payment, scheduling, shipping, and other service providers that support our operations.
• Analytics and advertising providers, which may include Google, Meta, and similar providers when their technologies are used on the Site.
• Manufacturers, suppliers, distributors, contractors, carriers, and other project or transaction participants when reasonably necessary to respond to a request, prepare or fulfill a quote or order, coordinate a project, provide support, or address a warranty matter.
• Professional advisors, such as attorneys, accountants, insurers, and consultants.
• Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or property.
• A buyer, successor, or other party involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

Sale of Personal Information and Targeted Advertising

We do not sell personal information in exchange for monetary payment. If we use advertising or analytics technologies, certain disclosures to advertising or analytics providers may be treated as a "sale," "sharing," or use for targeted advertising under some privacy laws, even when no money is exchanged. Where applicable law gives you a right to opt out of such activity, you may contact us using the information below to make a request, and we will respond as required by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to respond to inquiries, administer quotes and orders, support projects and warranties, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal or regulatory requirements. Retention periods may vary based on the type of information and the nature of our relationship with you.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply to our processing of your information, you may have rights concerning your personal information. These may include the right to request confirmation of whether we process your personal information, access certain information, request deletion of information you provided, obtain a copy of certain information, or opt out of certain sales or targeted advertising activities.

To submit a privacy request, contact us at billb@aircntrl.com or 515-271-5994. We may take reasonable steps to verify your identity and the authenticity of your request. If applicable law provides additional procedures, response periods, or appeal rights, we will follow those requirements.

Sensitive Information

Please do not submit Social Security numbers, account passwords, financial account credentials, health information, biometric identifiers, or other sensitive personal information through general Site forms or ordinary email unless we specifically request that information for a legitimate business purpose and provide an appropriate method for submitting it.

Children's Privacy

The Site is intended for business and general commercial audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the Site.

Third-Party Websites and Services

The Site may contain links to websites, platforms, or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for the privacy or security practices of third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated 'Last Updated' date. Your continued use of the Site after an update is subject to the revised Privacy Policy to the extent permitted by applicable law.

Contact Us

If you have questions about this policy or wish to make a privacy request, contact us at: